Commercial Co-ordinator

Commercial office Co-ordinator – Contract- Eastleigh- £9.80ph
The key purpose of this role is to contribute to the commercial viability of the Trade & Installers and Telecoms businesses by co-ordinating customer queries, quotations and orders effectively through the utilisation of appropriate commercial procedures which include contract review, metal management and currency booking, at all times maintaining a philosophy of service excellence.
Duties to include:

* Generate tenders and quotations to the value of circa £200m per annum.
* Co-ordinate the associated contracts and customer orders to the value of circa £80m per annum.
* Ensure orders and enquiries are executed in an accurate, timely and cost effective manner.
* Maintain accountability of orders from order input to billing and ensure timely resolution of queries and complaints.
* Liaise with internal departments including Commercial, Engineering, Logistics, Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way.
* Build and maintain effective customer relationships by acting as their internal contact on all aspects of enquiries, queries and orders.
* Attend off-site customer meetings as required.

To be suitable for this role candidates will be educated to ‘A’ level standard or equivalent with grades A to C in Maths and English. An excellent working knowledge of Microsoft Office is essential. A good working knowledge of SAP will be beneficial.
The successful candidate will be able to demonstrate their passion for customer service excellence and have had previous experience in a similar sales and marketing or customer service role. Attention to detail is paramount. The candidate will have a can-do attitude; be flexible with the ability to adapt to a changing working environment; demonstrate excellent communication skills; and have an excellent telephone manner.

To apply for this role please send cv to or call Justine on 02392 322360

stream is acting as an Employment Business in relation to this vacancy.


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