Logistics

Key accountabilities are:

* Responsibility for the contractual compliance and performance of the “Logistics Service Provider” (LSP)

* Level of service
* Scope and process evolution
* Risk management, issue solving & continuous improvement

* Measures & confirms stakeholders operational performance in terms of lead time, quality and initiates and leads recovery plans as necessary
* Manages improvement plans and ensures business continuity
* Ensures risk management and associated mitigation plans
* Ensures required warehouse adaptations in case of production rate changes

Main activities

Performance Management

* Ensure Daily Performance of the Warehouse & LSP Operations
* Chair the Daily SQCDP review & provide analysis for the weekly LSP performance review
* Monitor, challenge & ensure compliance of Service Level Agreements (SLA’s)
* Monitors & challenges appropriately the LSP KPI’s & Measures
* Drive continuous improvement with the LSP
* Improve Integration of the LSP into the UK operations
* Act as an escalation point / interface for LSP
* Interact with Quality Management Team – QMTL
* Lead Business Unit Reviews

Interaction with stakeholders/Customers

* Gain a full understanding of the scope of service contractually provided by LSP

* Ensure the stakeholder/customer has a clear definition of the scope of service provided by the LSP
* Work with Internal customers for additional scope requests (Ad-Hoc, local & Central Change processes)

* Contribute to the integration of the LSP into a successful customer business review regimen
* Seek periodic feedback from stakeholders/customers on both the LSP & OTTLU provided service
* Ensure that a clear 2 way communication & escalation process exists and is utilised appropriately
* Ensure a full end to end process for all activities

stream is acting as an Employment Business in relation to this vacancy.