Operational Support Engineer

Job Description

* To support operations in ensuring that all methods of manufacture adhere to all aspects of Safety, Quality, Volume and Cost


* Not product specific, to work on process and product quality improvements / process issues across the site, as directed
* Ensure that the work environment meets the requirements for environmental, ergonomic and health & safety considerations
* Lineside ‘hands on’ technical support to the working group, supporting the operator on the process to resolve problems
* Be responsible for ensuring that all equipment used in manufacturing or assembly processes is functioning and achieves required safety, quality and volume requirements
* Support the hourly needs of the operation by monitoring and responding to process output signals such as OA performance, Traffic light charts,OE, FTQ data etc.
* Be responsible for ensuring that all gauging equipment used in manufacturing or assembly processes is functioning, working within specification and calibrated
* Maintain process to ensure adherence to accepted quality standards and to the sites quality system requirements
* To ensure control of departmental key characteristics (M,C,L, QCI)
* To generate, process and employ the use of data in problem resolution
* To provide structured problem solving activity and liaise with internal and/or external individuals on problem resolution
* Carry out FMEA / RFMEA process documentation and implement improvements
* To create operational standard work and line balance, understanding process constraints, and areas for improvement
* Deliver robust projects and process improvements from concept through to completion – to include mc operation, set up and validation
* Identify and deliver cost savings opportunities, whilst maintaining product quality and volume

AUTHORITIES (if applicable):

* Ability to modify and update Technical documents, where appropriate

* Understanding of EH&S requirements, and methods of assessment

* Capable of assessing risks

* A structured, organised approach to working
* Analytical and data literate, demonstrate the use of data to solve problems
* Proficient in the use of MS word, Excel, PowerPoint, Access, project etc.
* Understanding of Engineering drawings and Geometric tolerancing
* Knowledge of Key characteristics (MC&L)
* Design capability using CAD / Solidworks
* Understanding of process and gauge capability, and required controls (MSA)
* Have the ability to get teams engaged in the improvement of the process
* Ability to develop and present technical presentations to management and others
* Strong project management skills ‘with meet the objectives and milestones’ mentality
* Understanding of PFMEA and risk analysis
* Appreciation of SPC controls
* Understanding of process capability and control (cpk,ppk)

* Usage of AS400 system to implement routings, tools etc


* (Mechanical) Engineering Degree or ‘time served’ or relevant industry experience in a broad spectrum of activities.
* Hands on experience of CNC machining processes in a manufacturing environment – grinding, turning, milling etc.


* Trained in Shainin / Six Sigma
* Knowledge of problem analysis techniques such as 5 why, 8D, ishikawa

* Experience of working on projects / improvements from concept through to completion – to include mc operation, set up and validation


* Comply with Delphi Health and Safety regulations such as PPE, showing responsibility of personal safety and that of others
* Flexible and adaptable approach
* Innovative thinker
* Customer focused
* Excellent communication and interpersonal skills
* Good organisational skills, including attention to detail
* Self-motivated and have a strong and flexible attitude towards work
* Ability to multi task, work under pressure and to deadlines when required
* The ability to prioritise and organise own workload
* Treat work colleagues with respect (Equality and Diversity)

stream is acting as an Employment Agency in relation to this vacancy.


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